OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
172 ratings and 87 comments received in the last 90 days.
16 April 2024
Completely satisfied and enjoying the experience of purchasing a new car
13 April 2024
Wonderful welcome, lovely friendly knowledgeable staff Emily I'd a credit to the business
12 April 2024
Just great
11 April 2024
Absolutely amazing!! Rachael was so kind and very helpful, sending me videos and keeping me updated on the process, and the delivery and handover was so smooth! Literally in and out as I'd signed everything online which was a breeze!
04 April 2024
Excellent help and support from the sales executive I dealt with
28 March 2024
I did not visit the dealership during the purchase process, only the collection and dealt with Emily Ball via email apart from the handover. Emily provided a first class service keeping in contact an answering questions as need be. First Class!
22 March 2024
On purchasing my new car I was asked for £500 deposit which I paid the same day, after finding out I had been overcharged £500 on the 12march it is now 22 March and I still have not received my rebate ??
22 March 2024
For Listers Brilliant For my local one Awful
19 March 2024
Listers Boston - Emily Ball, polite, knowledgeable, explained everything well.
18 April 2024
Work was done well and kept fully informed throughout
18 April 2024
Excellent service, prices going up but appreciate that is outside of dealers control
17 April 2024
Easy to arrange service and carried out the work in the Time that they said.
15 April 2024
Very transparent transaction
09 April 2024
There was nothing more they could have done - excellent!
08 April 2024
Always find an appointment time to suit me, and always got a loan car available if I need one
08 April 2024
My only complaint is that I spoke to the receptionist the day before my service to tell her my brake warning light was on. When I arrived instead of it taking an hour it took all day and I had to phone at 540 to see if the car was ready.
08 April 2024
Everything was well organised from the booking to collecting my car, all members of staff I delt with were very knowledagble and very helpful
07 April 2024
Timings not accurate at all.
06 April 2024
My vehicle was ready, along with documentation, at the time specified and, as far as I am aware the work carried out was first class.
17 April 2024
Rachael who dealt with me throughout was excellent. Friendly, knowledgeable and professional, she was perfect to deal with