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Excellent as always
Phoned by customer services to see if we wanted a service and we agreed. Told there was numerous curtesy cars. There were no available cars on the day of service
Had a call from Hannah about our car needing a service she asked if I wanted a quote for all the work which needed doing the quote was £314.00 booked the service when arriving on the day for the service was told it was going to be £480.00!!!!!
Staff were friendly and helpful. Installation time was as previously advised.
It's on my way to work and quick to drop off and pick up
They did the bare minimum to satisfy themselves that the car was capable of a higher mpg than we are getting on average. A short drive on flat open roads is not a good indicator of average economy
THE OVERALL FRIENDLY ATTITUDE OF ALL THE STAFF, ALSO THERE KNOWLEDGE OF ANY QUESTION THAT I ASKED (and if they did not know they would find out for me )
Swift and efficient service
same as above
Always receive very good service
Very good customer service.
The information given ie as to the time my vehicle would be ready was accurate, what had been carried out was explained and indeed what may carrying out in the future
It is not the first time I use their service and I was always satisfied
Every occasion I've visited they have bent over backwards to make sure I am completely satisfied even when the car has had to return to them for further work due to spares being on back order.
Darren kept me fully informed throughout and made sure the car was lovely and clean for when I came to collect it.
Everything I asked for was done, and in a timely manner. The appointment was also arranged at short notice as I was in the USA for work. There was excellent liaison between sales, whom I asked for help, and the serviice department.
The team which is lead by Darrin your senior service manager do an excellent job and complete on time or earlier
The service was excellent. Darren was very courteous and had expert knowledge. He taught us a few things we didn't know about the tow bar and camera system that we have bought from yourselves. We would highly recommend your service and the garage.
car ready earlier than expected and promt call that it was ready. i asked for it asap
Very professional service. Kept informed throughout.
Good company to deal with.
don't see how you could improve, best i have ever found
Very friendly customer service, catered to all my needs and questions clearly and professionally. Car got delivered back slightly late but no issue, I can appreciate they may have been busy.
No initial help at all. Telephone person completely disaengaged and nonchalant to getting car sorted
I was really satisfied with my visit but as later stated I'm stating to get a noise through the suspension and wondered why it wasn't picked up on.
Helpful, professional staff
met with a warm welcome, taken through and introduced to Patrick Jones who was very friendly but professional,could not do enough to accomodate us
Because I am very happy with the service afforded me.
Everything was sorted to the exact timing they said.
There were a few issues with the car and the service took longer than expected, however the service manager dealt with it very well with good communication throughout.
As above plus a full explanation of work undertaken.
All very straightforward and provided a courtesy car, which makes things much easier.
It had been indicated to me by a salesman that the first service would cost me around £160 yet when I got the bill it was £278! I expressed my dissatisfaction but to date I am still waiting for them to come back to me.
The staff at Lister's in Boston were very helpful, spoke in clear plain language and were honest and open. In short they gave me the impression they were confident, did not over promise and delivered what they said they would. They made it work
Very pleasant staff, nothing was to much trouble, was made to feel welcome
My car was delivered two weeks late because of an error fault in the cruise control,it took two weeks to get the part and rectify.
Pleasant, helpful people, backed up by the satisfaction of a great deal and a quality product presented in a calm and welcoming environment.
all staff great
Adam Lester of Listers, Boston, Lincs. was extremely helpful.
Adam, who I always go to is excellent overall, but he is always really busy, and seems completely rushed off his feet at times! Adam knows that I am familiar with BMW cars, and this has led to just being handed over the cars (we have purchased 2 new)
All the staff at the dealership were very pleasant and helpful, but Jessica, the sales executive that we dealt with was outstanding. We would certainly go back to her when looking for our next car.
Nigel at listers BMW Boston was great, couldn't of asked for any service from him better, completely helped me in every way towards getting the car quick due to me needing a family car.
Handover was efficient
Jessica Richardson was very easy to communicate with. Nothing was too much trouble. We agreed a deal that I was very happy with
Everything was completed with no fuss and the car was explained fully before left