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all very easy staff ran me home and picked me up when service on car compleat
very helpful and attentive
Whenever my cars have been in for any sort of attention the person dealing with it always keeps me informed throughout its visit how things are progressing.
Everything was done on the car as requested and it was ready on time
I was very impressed with the man that looked after me his name was Patrick he was very help full
On time, accurate and sorted out my query efficiently.Only down side was I couldn't connect to your free WifI and could not get any signal from my own internet provider but that did not distract from the excellent service I received.
I still have the problem but not as bad as it was. I am living with it and getting use to it but have reported the fact that it is still not right
Simply: 'I am completely satisfied' and enjoy the coffee'.
professional and helpful when things didn't go has planned
As above , car was tried to be collected on wrong booked day by service department
Quick, efficient & flexible
No courtesy car (also the case on my last 3 visits). Workshop time to complete the work was twice the time estimated. Poor duty of care towards my car - nearside wheels & wheel arches were covered in mud when car returned. No in/out mileage recorded
Very satisfied, everyone is very helpful.
Fault rectified quickly, I was given a lift to work and my car was immaculately clean when I picked it up.
Service Department did everything they coul to resolve my problem
The service was good.
Excellent service with friendly staff
They kept me I formed throughout.
The service manager is friendly and informative. They kept me I touched on whats happening to my car. A curtesy car was booked within two weeks, the other bmw garage took littery a month I name no names but the other one is in Lincoln.
I was kept well informed throughout and the work was done swiftly and efficiently.
Adam a great salesman Not pushy but determined see him more as a mate than a salesman. All other staff very friendly without being slimy
Heidi on the service desk was fantastic and I feel I had great service from her.
Booking was easy and staff informative
It took a few hours longer to put on the summer wheels than I was expecting and had a colleague with me.
Just the service was very good, i hit a badger 2 weeks and broke my front spoiler. Arranged to take it to the body shop at listers and the service was absolutely brilliant especially Simon from the bodyshop
I thought £125.99 was expensive for a job that took 25 minutes
In depth written car report which is also explained in detail.
I took my vehicle in for a recall and was given a free valet as part of the service.
Faulty headlight (control unit) repaired at short notice, courtesy car provided immediately. Helpful and pleasant staff.
The staff are all friendly and helpful and reception area is kept clean and tidy.
Answered all my questions and the knowledge was second to none.
As the statement suggests.....Completely satisfied.
Work done as required in time quoted
Patrick was very professional and attentive. Made us feel very welcome.
Because I have no complaints.
The cost and pick up service
The service team them selfs where great
very personal service. Always made welcome. Nothing is any problem
After having a problem we managed to limp to Listers BMW Boston hoping they may have time to have a look at my car, which they did quickly establishing I needed a part, I was promptly given a new loan car for 2 days, whilst mine was repaired A1!!!!!
Patrick at Listers Boston was the perfect gentleman, his manner was perfect in every way. The service was excellent and we came away very satisfied with a sparklingly clean car. Thanks to all concerned.
Everyone was friendly and very helpful
As previously stated nothing was too much trouble, they kept me fully informed of any works needed, sent me a video oc the health check, overall just fantastic
Could not have done anything more
Nothing was a hassle and appropriate arrangement made for me.
Great service and communication
The service team provide fantastic customer service and always look after you when you visit.
Good quality of video showing all the work done in addition to the written report. Drop off and pick up service before and after the servicing. The staff made every effort to keep the customer happy and feel cared for.
High quality of staff.
Efficient and friendly.
Very Helpful service Team and reception
I explained the problems that I've had with other BMW dealers (Soper, Marshall). The service adviser made it clear that I wouldn't experience the same with Lister's BMW. I received quality servicing at a cheaper price than an independent specialist.
Nothing was an issue they did a thorough check of my vehicle sending me video confirmation off work carried out . They completed all my warranty work with no clauses or this and that isnt covered . As in some Micky mouse warranties .
Top job. Service carried out whilst I waited and the car returned to the front door having been washed and vacuumed.
Nothing too much trouble
Any isssues I had were fixed with little or no inconvenience to me.
Over all very good apart from the fact that I left the centre not knowing that RTTI wasn't enabled and wouldn't be until I registered the vehicle on Connected drive. This should have been pointed out otherwise I may never have used it.
I had dealt with Phil before at Listers Boston so he knew what I required and sorted everything easily for me,
All the staff go out of there way to make you feel at ease
Excellent service in all respects.
Always friendly and always willing to go the extra mile for you!
The relatively small Boston dealership (vs. Derby) was friendly and responsive. I received regular updates on delivery and never once had to make addition enquiries.
All members of the team at listers are very helpful and very professional
Detailed above - it was a pleasant experience dealing with Nigel, Dan and a special mention to Amber - post delivery (after sales)
Great, responsive service
All went well and the car is a dream.
The car was delivered in November for March registration and I did ask that it remain in dry storage until just before delivery, so I was a bit disappointed to see it outside the dealership in January, apparently for it's PDI.
Although the centre was 40 miles from home, they were very easy to deal with and accommodated my needs in an exemplary manner
Good communication over the vehicle's specification, focused on my needs/desires. Friendly 'human' dealings by the sales staff - meeting my requests in full.
This is our fifth BMW from Listers with my daughter picking up her new car this week on top of this. I think this reflects our answer above.
Overall the staff especially Jesica were all very helpful and kind in BMW. I selected BMW as I had previously had one and I really enjoy driving my new BMW.