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Helpful, professional staff
met with a warm welcome, taken through and introduced to Patrick Jones who was very friendly but professional,could not do enough to accomodate us
Because I am very happy with the service afforded me.
Everything was sorted to the exact timing they said.
There were a few issues with the car and the service took longer than expected, however the service manager dealt with it very well with good communication throughout.
As above plus a full explanation of work undertaken.
All very straightforward and provided a courtesy car, which makes things much easier.
It had been indicated to me by a salesman that the first service would cost me around £160 yet when I got the bill it was £278! I expressed my dissatisfaction but to date I am still waiting for them to come back to me.
service was good, only problem site is not big enough! struggled to park! stock vehicles in customer parking!!
The service guys were spot on very professional and helpful
Got the car in for service at very short notice.Nothing was too much trouble for them
Excellent service and fix a problem that Falmouth BMW could not fix
I was completely satisfied with my recent service experience at Listers Boston.Staff were efficient and helpful and the whole process was carried out in a professional manner.
I was treated like royalty by Patrick nothing was too much trouble
No complaints at all.
Service at Boston was excellent as always once they had fitted me into their workday. However, no 5star as the booking system had booked me into the Kings Lynne branch!!!!!
Dealt with me fast and were very helpful.Darren did all he could to resolve an issue i had with the gear box, top man
customer service was good, but actual mot and end-of-warranty check took far too long (over 2.5hrs) for some reason. Desks to work at (like Merc down the road) and better wifi would be appreciated.
Your lack of understanding regarding the Motability lease requirements. You sent MOT cert to me rather than Motability.
Very professional service, I had a faulty alarm on Z4 which was fixed under my warranty. The service lady was so helpful to me regarding the time when the car could be booked in. I have complete confidence in the garage.
Great visit to the dealership. Friendly and personal approach.
Standared of overall service .
Very efficient, kept informed, friendly welcoming staff.
Friendly, eff7cient, I felt you cared about my satisfaction and helped me feel at ease in the garage.
You found a potentially expensive problem that I had not expected and were able to fix it under the warranty. The replacement car (a Mini) was interesting (not having driven one before), but still pleasant.
staff very helpful, good to see service prices displayed
Although originally advised that the work would take a week and it actually taking three weeks, the job was done well and the service friendly and courteous.
Thought invoice for 1st service on X1 excessive. Profiteering on cost of 5ltrs oil.charged at £98.80 plus VAt
I was pleased that there was no problems with the car but was annoyed I didn't have a courtesy car to loan for the day.When I picked the car up it had not been cleaned and had bird mess over the roof, windscreen and bonnet.
The service guy I spoke to could not do enough for me.
Staff always willing to assist
as advertised in all respects
Very efficient service.
Very attentive, professional & accommodating team.
My annual visit to Boston, which I have been doing since since 2004, went as smoothly as ever. The sun always shines in Boston when I visit - I do not know how the garage fixes it !!
Jessica Richardson was very easy to communicate with. Nothing was too much trouble. We agreed a deal that I was very happy with
Everything was completed with no fuss and the car was explained fully before left
Because I was
Excellent service from start to finish the car outweighed my expectations
The centre was having problems with computer and hand over took a long time
Adam Lester came in on his day off to do handover
Having never owned a BMW before we had numerous questions which the staff answered in a very polite, friendly and helpful manner, always patient and understanding to our needs.
The team were well informed and helpful from enquiry to collection of the vehicle. The service was professional and not pushy.
Overall, I had a pleasant experience. Special recognition goes to Shaun as he kept me informed and updated through out the process. The sat nav issue was not solved prior to picking up the car, which was disappointing, especially with a new car.
Shaun Callagher was fantastic. Kept me updated from start to finish.
Efficient friendly service
Everything was fine until day before hand over day and it came to light the wrong car had indeed been ordered but Phil rectified in and i had the car from the show room so i comprimised on my heated seats but ad to pay for the pack on the car i had
The service you gave us was spot in they even phoned us to let us know where the car was and we had it earlier has it arrived sooner in which we was absolutely delighted