About Your Local BMW Retailer

Join us on 6-9 November for the BMW Ultimate Weekend. Offers on all-electric, hybrid and petrol models. Learn more.

OUR CUSTOMER REVIEWS

SALES

5.0

SERVICE

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

140 ratings and 103 comments received in the last 90 days.

15 October 2026

Fantastic experience with Adam. Great sales person and all round good guy :)

14 October 2026

Always happy to deal with Adam/ Dan .

12 October 2026

Emily was amazing, gave us all the information we needed to make the best decision for us. We didn't feel rushed or pressured to make a decision.

07 October 2026

Shera was really thorough and patient. I was new to pcp and he broke it down perfectly for me and talked me through it all every step of the way.

07 October 2026

The sales persons shera & dan went the extra mile to make this deal happen. Although I have purchased many new bmw's this one was exceptionally prepared.

06 October 2026

Adam amazing as usual, always willing to go the extra mile.

06 October 2026

The customer service was brilliant from the moment we walked through the door. Emily who we bought our car from was so helpful she went out of her way to get us to where we wanted to be. All staff very friendly and helpful.

04 October 2026

There was an issue with the car being delivered to the dealer which delayed my collection date.

30 September 2026

Friendly and very helpful

22 September 2026

Well organised and easy to go through the process

See all reviews

22 August 2026

Good professional friendly service

14 August 2026

Emily Ball at Boston looked after us very well. She was polite , knowledgeable, efficient and very nice to deal with ..Liam and Dan were also worth a mention .. they were part of an extremely good new car purchase .. thank you BMW Boston

10 August 2026

good team

27 October 2026

All ok

27 October 2026

Took ownership of the issue with my car and sorted it under warranty. Washed and vacuumed car to high standard.

27 October 2026

Did everything I wanted and at a decent price . Had enough spare to get decent wiper blades put on as well. Not sure why I got advisory on front tyres with nearly 5mm on them though

26 October 2026

Great service from start to finish, will definitely be getting my car serviced there

24 October 2026

Listers BMW Boston are always very helpful and polite when I visit them

23 October 2026

Great service Pleasant environment Extremely helpful personnel

23 October 2026

Very satisfied

22 October 2026

V good customer care

21 October 2026

I was very happy with centre and no issues and Ben was helpful

19 October 2026

Friendly, efficient service

See all reviews

19 October 2026

The job required a chip from BMW Germany. The email stated 12 weeks. After 14 weeks I chased up Listers who said it would be by 31 July. Due to hospital i chased up in September. The chip n had not arrived. I got one myself from Sweden in four days..

18 October 2026

Disappointed that the tyre pressure light is still on and I've now got to bring it back foe an oil change for the gear box

18 October 2026

Inspections vary greatly between technicians which is very confusing.

18 October 2026

I had a oil change on my 320i out of the BMW service schedule as I had anxiety of the 2 year recommendation. The Service Advisor Hayley who attended to my vehicle is a highly capable and proficient colleague who I was dismayed to hear she is leaving.

18 October 2026

Service Advisor personable and friendly . He kept me well informed and was receptive to my needs. A ' breath of fresh air ' compared to some others encountered elsewhere . Reception and sales people all efficient and friendly

18 October 2026

First class customer service is very important to us and we get this every time we visit Listers BMW Boston.

17 October 2026

Hayley was very helpful and and explained everything prior to the service. Also discussed s service plan which she provided and went through with me. Decided to go ahead with service plan and again Hayley explained the payment process and sorted it .

14 October 2026

Very friendly staff who made me feel at ease and explained everything and got me on my way very quickly.

14 October 2026

Hayley is brilliant she keeps you informed every step of the way she is very helpful many thanks Listers you have got it right

14 October 2026

I had a problem with the camera eye which has been promptly sorted out.

14 October 2026

I have been a loyal customer of Listers for a few years now. However following my experience on Friday of last week I will not be using them again. I have cancelled my EMac service plan and will find an alternative dealer to service my vehicle.

14 October 2026

Always professional and polite

11 October 2026

Efficient and friendly staff, good facilities for waiting appointments

10 October 2026

The visit was a recall to replace air bag A car wash was included I had a nice cuppa and biscuit while waiting Enjoyed looking around the show room

09 October 2026

Although was with mini and not bmw. All good. Had to fetch my car from the cleaning bay rather than having it parked outside as was told. Not a big deal but small details.

09 October 2026

I was kept informed and ended up waiting for less time than expected

07 October 2026

Great customer service from all areas of Liaters Boston with whom i dealt with.

07 October 2026

efficient service

06 October 2026

Very good and helpful service

05 October 2026

Wow eleven out of ten for you - VERY happy customer here

05 October 2026

Good service provided and Finlay Jennings is always very helpful

05 October 2026

Very helpful and explained everything

04 October 2026

The service was excellent , staff very helpful. On cleaning the car a week later I noticed damage to the steering wheel that wasn't there when the car went in. Unfortunately my partner didn't notice this on the day

30 September 2026

Overall good but inflexible in time to complete the service

30 September 2026

Friendly service, couldn't have done more to explain the process.

29 September 2026

Lewis is an absolute superstar

28 September 2026

Usual full details given. Your staff have the ability to speak clearly and informally.

28 September 2026

Very friendly and efficient service as usual.

28 September 2026

Professional and efficient

28 September 2026

I was very impressed with all the staff I dealt with on my visit. Very professional and extremely helpful. Nothing was too much trouble for them and refreshments were on hand whilst I waited for my car to be serviced. I was kept informed all the time

27 September 2026

Always friendly, polite and accommodating. Work completed in a timely manner.

27 September 2026

Friendly staff. Very very helpful. And NOT a rip off! Really liked the FHC video as it's a view of the car we don't get. Good to have and use the courtesy car option.

24 September 2026

Purely on the service provided

23 September 2026

Painless process, thinking customer first

23 September 2026

All the staff are excellent

21 September 2026

The work was not only carried out to perfection but Dan and Ben took time to come up with a creative solution to a non-standard issue.

20 September 2026

Excellent, as usual

19 September 2026

Very good service got the car done and kept me informed.

17 September 2026

Excellent service

17 September 2026

Efficient and polite

15 September 2026

Lewis Machin from Listers Boston BMW is brilliant. Friendly, treats you like a person not a quota, makes booking any work in super easy. Pricing here is very reasonable as well. Best BMW service branch I've been to.

13 September 2026

Booked in for an oil service & Lewis was very helpful & work completed unreasonable time.

09 September 2026

The engineers were unable to identify the problem and therefore unable to fix it. I still have the problem and will be arranging a further appointment

09 September 2026

The problem with the BMW Connected drive proved difficult to resolve and took nearly twice as long as expected to fix. But I was still charged the quoted price.

09 September 2026

Representative brought vehicle round handed proper work took money and did not seem interested in customer just orientated on other matters

09 September 2026

Fast food service

09 September 2026

All very polite and easy.

08 September 2026

I was kept fully informed by the team.

07 September 2026

Staff were helpful, service given was very good, and the response to queries was excellent.

04 September 2026

Hayley at Listers was very pleasant and caring. She did whatever she could to help us. She is quite knowledgeable too.

02 September 2026

Easy to organise, easy to work with, Flynn and team was great

02 September 2026

I was very happy the way my visit went at Listers .

01 September 2026

Amazing service welcome drink great staff detailed paperwork

01 September 2026

Professional service was second to none

31 August 2026

I was very happy with the service of the car . Staff were very helpful too, .

30 August 2026

Really good communication. I love booking my car service online. Reception staff and other team members very welcoming and friendly.

29 August 2026

Finlay from the service department is a top notch employee, pleasure to deal with.

27 August 2026

Great service. First attempt cancelled the day before but once there everyone was excellent.

25 August 2026

Everything about the experience was great and girl even gave me a cold drink while I waited

25 August 2026

Great Service

24 August 2026

Polite & helpful staff

24 August 2026

Timely responses from Finn.

24 August 2026

Convenient appointment, friendly and obliging staff, clear and full explanations and advice.

23 August 2026

Once the component arrived "which took an age" ( not your fault) the job was done very swiftly. Many thanks.

20 August 2026

Lewis was very good at communicating and even though my car wasn't ready the same day Lewis made sure it was dealt with under warranty and was ready as quick as possible.

19 August 2026

Good service

18 August 2026

Finley had really good communication with me

17 August 2026

The young man that greeted me was very friendly and informative

16 August 2026

I was booked in at 9 o'clock for an MOT, it took until 11 o'clock for my car to be ready! An MOT should take no more than 1 hour.

14 August 2026

Advisor was very professional and under warranty took my car for diagnostic

11 August 2026

The girl who dealt with us in reception was very pleasant and very helpful

10 August 2026

08 August 2026

Quick service and excellent communication

06 August 2026

Prompt and professional service

06 August 2026

Excellent service

05 August 2026

Always first class service

05 August 2026

Very friendly service

03 August 2026

Quality engineering coupled with friendly service and factual explanations.

03 August 2026

very good at comms. liked the video.

03 August 2026

Very good service

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US

Our contact details

FIND Listers Boston BMW

Address

Sleaford Road, Boston, Lincolnshire, PE21 7PQ

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 18:00
Sun:CLOSED

Phone

01205 350000

Map

Areas served

Boston as well as surrounding areas including Spalding, Skegness, Sleaford and Horncastle

View map

Address

Sleaford Road, Boston, Lincolnshire, PE21 7PQ

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 13:00
Sun:Closed

Phone

01205 358974

Map

Areas served

Boston as well as surrounding areas including Spalding, Skegness, Sleaford and Horncastle

View map

Address

Sleaford Road, Boston, Lincolnshire, PE21 7PQ

Opening Hours

Mon–Fri:08:00 - 17:00
Sat:Closed
Sun:Closed

Phone

01205 350000

Map

Areas served

Boston as well as surrounding areas including Spalding, Skegness, Sleaford and Horncastle

View map

Address

Sleaford Road, Boston, Lincolnshire, PE21 7PQ

Opening Hours

Mon–Fri:08:00 - 17:00
Sat:Closed
Sun:Closed

Phone

01205 350000

Map

Areas served

Boston as well as surrounding areas including Spalding, Skegness, Sleaford and Horncastle

View map

Address

Sleaford Road, Boston, Lincolnshire, PE21 7PQ

Opening Hours

Mon–Fri:08:30 - 18:00
Sat:Closed
Sun:Closed

Phone

01205 350000

Map

Areas served

Boston as well as surrounding areas including Spalding, Skegness, Sleaford and Horncastle

View map