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OUR CUSTOMER REVIEWS

SALES

5.0

SERVICE

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

93 ratings and 71 comments received in the last 90 days.

04 June 2026

There was a small issue that the car wasn't exactly as specified but Shera has dealt with the problem exceedingly well.

31 May 2026

The procedure to purchase the car was very easy by the staff member I dealt with, Mr Adam Lester.

30 May 2026

Everyone was very polite and professional. There was always someone at the desk to welcome you on entrance. Offered a drink everytime

21 May 2026

Because all the sales and management team were very very helpful, and I could not ask for anything better again thankyou,

03 May 2026

As usual, Adam looked after the whole process with great care and helpfulness.v

14 April 2026

Emily at Listers BMW Boston was excellent. She was knowledgeable and informative providing good advice throughout. She answered all my questions and kept me updated throughout. She was not pushy and listened to my requirements for a new car.

03 April 2026

Attentive and succinct

01 April 2026

Shera was very helpful in finding the right deal and the collection of my car was well organised and smoothly handled.

24 March 2026

I believe that we achieved a deal that was good for both of us. Between placing the order and taking delivery there were a number of issues (beyond the dealers control) that disrupted the process. Emily dealt with them all well.

24 March 2026

Excellent.

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06 June 2026

Supurb service from reception to car being dealt with and information about how the appointment was going.

06 June 2026

As always brilliant service.

04 June 2026

Dealt with Lewis Machin a couple of times now and he is brilliant.

04 June 2026

Fixed price service. Very pleasant staff. Good communications/organisation.

04 June 2026

Everything went smoothly

04 June 2026

Very satisfied . Good service. Very good service.

03 June 2026

It is always a pleasure to visit.

03 June 2026

Everything completed as per quote and within the timescale stated. Facilities are not the best I have experienced. Staff are always polite and very helpful.

03 June 2026

I have already done this survey once so please don't keep pestering me me

03 June 2026

!!!!!!!!!!!!!

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31 May 2026

very helpful staff plesent

31 May 2026

The gentleman that we met from the service team was brilliant very good at his job made us feel important customers

31 May 2026

Because the service was A1 free coffee car cleaned job done couldn't be happier

31 May 2026

Big fingers hit wrong star rating

31 May 2026

Needed a part for my car the parts department and ladies on reception were brilliant

29 May 2026

Good service but very expensive in my opinion

27 May 2026

Very Happy with Listers at Boston. They are helpful, fair and offer a collection and delivery service and this makes it so very convenient.

23 May 2026

The arrangemets for picking up my car, carrying out the service, MOT and returning it were faultless. I was also sent an E- mail showing the check carried out on the underside car.

23 May 2026

Very pleased with the service received

23 May 2026

Finlay is a true asset to your brand, going above and beyond to help.

20 May 2026

I came in to have a wheel replaced under warranty only to be told that, as I had previously repaired unrelated damage to the wheel that they would no longer be able to replace the wheel unless I paid for a new one. This wasted my valuable day.

15 May 2026

Good communication and friendly staff

15 May 2026

Cos that's what I was!!!!!!!!!!!

15 May 2026

Service completed on time and customer treatment exemplary

07 May 2026

Throughout our visit we were made welcome by all members of staff over various departments and felt like part of the BMW Listers Group (Boston) family.

06 May 2026

On arrival at reception I was informed twice there was no record of my vehicle being booked in for that day. I was told to take a seat where I waited without an update until an engineer came and asked for my keys

04 May 2026

as always excellent service

03 May 2026

Dealt with very promptly on arrival after dropping my vehicle off. Sent a message to the body shop (Mark) the day before my service reference a scratch on my vehicle and they said that they would take a look at it.

29 April 2026

I have been overcharged for the work done.quoted one price then paid another.

26 April 2026

Excellent communications and service from all staff and to Lewis for all his knowledge thank you

22 April 2026

very satisfied

22 April 2026

All sorted and dealt with quickly

22 April 2026

Top team very good service

22 April 2026

Speed of resolution of the issue with my car.

20 April 2026

Everything with the service MOT went very smoothly with a satisfactory out come I'm satisfied with my experience with Listers.,

18 April 2026

Helpful staff, good service

18 April 2026

Very efficient service. In particular, collection and delivery was spot on with amiable driver.

15 April 2026

It was, as would expected, of a professional Company.

15 April 2026

As soon as I arrived staff ready to greet me, Hayley Garner took great of me and arranged for the work to be carried out excellent service

14 April 2026

First class service and prompt response to the recall required

09 April 2026

The car was completed in the time allocated, the staff were welcoming, friendly & efficient

06 April 2026

Lewis and Finlay were brilliant

05 April 2026

Great customer experience. Everything completed as expected.

05 April 2026

Outstanding. Fanatic customer service

04 April 2026

Darren and Finlay are superstars. Thank you both

04 April 2026

Very efficient and polite.

31 March 2026

Prompt and courteous.

26 March 2026

Very happy with the service

25 March 2026

Big thank you goes out to Kirsty Mander, the Service Advisor, at Listers Mini, in Boston UK. Kirsty, was so quick to sort us out a new tyre, as the MOT would have failed, also thank you to Glen Haines, Vehicle Technician for complete MOT, & new tyre.

23 March 2026

Always a pleasure to use Listers Boston. Friendly and helpful staff and happily recommend to others.

21 March 2026

Lewis was great when I arrived to drop the car off for investigation on steering. He also arranged a loan car as I live 30 mies away. Complaint paying for loan car when my vehicle is still under warranty.

19 March 2026

As always Lister Boston were gleaming

19 March 2026

Good communication. Work completed quickly, loan of very nice car. But most of all really nice team of people that are always welcoming and engaging.

18 March 2026

The overall experience was good but thought the wait to see a service rep was too long. Especially as I had travelled and was supposed to be at work.

18 March 2026

Efficient staff and excellent customer service

17 March 2026

The service was efficient, polite and respectful. Unfortunately, I had booked a minor repair which could not be completed but this was explained to my satisfaction. Thank you for your efforts.

15 March 2026

Best staff very helpful makes you feel at home

15 March 2026

Politeness and kindness

13 March 2026

Provided required tyres to ensure MOT requirements at short notucr

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Our contact details

FIND Listers Boston BMW

Address

Sleaford Road, Boston, Lincolnshire, PE21 7PQ

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 18:00
Sun:CLOSED

Phone

01205 350000

Map

Areas served

Boston as well as surrounding areas including Spalding, Skegness, Sleaford and Horncastle

View map

Address

Sleaford Road, Boston, Lincolnshire, PE21 7PQ

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 13:00
Sun:Closed<br />

Phone

01205 358974

Map

Areas served

Boston as well as surrounding areas including Spalding, Skegness, Sleaford and Horncastle

View map

Address

Sleaford Road, Boston, Lincolnshire, PE21 7PQ

Opening Hours

Mon–Fri:08:00 - 17:00
Sat:Closed
Sun:Closed<br />

Phone

01205 350000

Map

Areas served

Boston as well as surrounding areas including Spalding, Skegness, Sleaford and Horncastle

View map

Address

Sleaford Road, Boston, Lincolnshire, PE21 7PQ

Opening Hours

Mon–Fri:08:00 - 17:00
Sat:Closed
Sun:Closed<br />

Phone

01205 350000

Map

Areas served

Boston as well as surrounding areas including Spalding, Skegness, Sleaford and Horncastle

View map

Address

Sleaford Road, Boston, Lincolnshire, PE21 7PQ

Opening Hours

Mon–Fri:08:30 - 18:00
Sat:Closed
Sun:Closed<br />

Phone

01205 350000

Map

Areas served

Boston as well as surrounding areas including Spalding, Skegness, Sleaford and Horncastle

View map