OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
206 ratings and 124 comments received in the last 90 days.
09 April 2025
As previously said, I was kept fully informed by Dom which I think is very important. Taking delivery of my car was made to feel special which was certainly down to him and his attention...
03 April 2025
Good communications and reliable information on delivery
03 April 2025
Very satisfied Adam lester and all the staff involved quality.
01 April 2025
My special thank you to Ms Emily Ball your sales representative
01 April 2025
Everything went to plan, there were no issues, team were helpful.
01 April 2025
Car was ready and time and staff spent time explaining new features.
31 March 2025
was looked after very well
29 March 2025
Dan and Rich did fantastic job and kept me informed through the process
18 March 2025
Ellie kept me informed, followed up on all of my questions, was very professional, honest, down to earth and became more of a friend than a salesperson.
21 April 2025
Great customer service
20 April 2025
I was able to book the car in when I was free. The job was done in the time specified. While I waited, I was made to feel very comfortable by staff who offered me drinks and a space to work. Everything was explained clearly.
17 April 2025
Very good service from Lewis and the front of house team
16 April 2025
Having just had a car MOT done , to be told it required two tyres and charging over £20 per tyre more than the same make tyre at the highest price anywhere, and if i had shopped around could have got the same tyres for nearly £50 a tyre less
13 April 2025
The loan car helped me to get jobs done while my car was in the workshop.
12 April 2025
Excellent service, Fin was very personable, obliging & courteous. It was sorted promptly and on time.
11 April 2025
Accommodating, responsive but not thorough
09 April 2025
Friendly staff. Solid work. Price ok
06 April 2025
Unfortunately my car took a lot longer the expected
05 April 2025
Great service
11 April 2025
Everything was ready when the car was ready to be picked up