Ready for you to drive away without the wait Search our range of new BMWs available now
OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
126 ratings and 74 comments received in the last 90 days.
14 August 2025
The support and service received by Ellie-Louise during the engagement process was the perfect blend of contact without seeming tenacious and negative. That is the reason I bought a car that was 80 miles away from my home.
12 August 2025
The customer service at Boston BMW is fantastic!
05 August 2025
Ellie was helpful, she spent time with us and kept us updated regarding the delivery date of the car. Dan who was the handover guy went through everything at our pace and we felt that we could return if we needed any further help.
03 August 2025
Sales service very good.
17 June 2025
Well looked after
11 June 2025
Despite the car being delivered later than planned, communication, follow up was spot on. The day of collection was smooth running and the handover seamless.
27 August 2025
Good rapport with Service Team at Listers Boston. Always ready to listen and happy to discuss technical matters.
27 August 2025
very good
25 August 2025
Lewis kept me informed at all times on the progress of my vehicle and very kindly arranged for a complementary wash.
20 August 2025
Lewis Machin was courteous and professional regarding the software updates which were not accepted by my vehicle and caused problems with the i-drive system. It cost me £372.00 to get it sorted.
19 August 2025
They did more than was expected and everything was easy to understand.
18 August 2025
A superb team at Boston BMW. and 6 cars later ,the service is to the highest standard .
18 August 2025
Booked us in at very short notice and the communication was very good
18 August 2025
The car is in 100% health due to bmw Boston
17 August 2025
Good service and value
17 August 2025
Very satisfied. From initial contact to finish I dealt with Lewis Machin who couldn't have done more for me and kept me updated throughout the whole process. He's a real asset to your team!
23 August 2025
Excellent always kept updated