About Your Local BMW Retailer

Listers
Boston

01205 350000

Ready for you to drive away without the wait Search our range of new BMWs available now

OUR CUSTOMER REVIEWS

SALES

5.0

SERVICE

4.5

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

143 ratings and 86 comments received in the last 90 days.

10 September 2025

Emily is fantastic, she is a credit to your company and a great ambassador for the BMW name. Tom who demonstrated the car to me when I collected it was courteous polite and knowledgeable again a great credit to the company

10 September 2025

Cannot fault the service I received

09 September 2025

Emily was so helpful, kind and friendly. We would definitely recommend her to our family and friends. Her manager took the time to come chat with us. A very positive experience.

09 September 2025

Very no extremely satisfied

08 September 2025

Seamless buying of a new BMW. Efficient, friendly staff with great product knowledge

04 September 2025

All staff sales and reception friendly and helpful.

04 September 2025

Listers BMW Boston have always provided me with excellent service and I'm always 100% satisfied

31 August 2025

It was perfect experience from the enquiry through to the delivery of the car

23 August 2025

Excellent always kept updated

14 August 2025

The support and service received by Ellie-Louise during the engagement process was the perfect blend of contact without seeming tenacious and negative. That is the reason I bought a car that was 80 miles away from my home.

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12 August 2025

The customer service at Boston BMW is fantastic!

05 August 2025

Ellie was helpful, she spent time with us and kept us updated regarding the delivery date of the car. Dan who was the handover guy went through everything at our pace and we felt that we could return if we needed any further help.

03 August 2025

Sales service very good.

17 June 2025

Well looked after

10 September 2025

Very satisfied with the service enjoy your lovely coffee in comfortable surroundings and when i get my car back it's been valeted . Thankyou

10 September 2025

Very good but a little expensive for me.

09 September 2025

Did everything I asked for

09 September 2025

Very satisfied

09 September 2025

I had to wait an hour over the time given my car would be ready by, and wasn't told of the delay

08 September 2025

Excellent

08 September 2025

No issues to report

07 September 2025

Because I can't say any other

06 September 2025

Helpful and informative.

06 September 2025

Friendly greeting

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02 September 2025

O complaints

02 September 2025

Hayley welcomed us warmly, offered refreshments, and took the time to listen carefully to our concerns. She provided clear communication throughout, including a detailed follow-up email with the inspection results and a prompt quotation.

01 September 2025

Just really nice people. Car was serviced quickly and efficiently

31 August 2025

Good information. Service carried out in a timely manner

31 August 2025

Not at all really as I said both occasions now dirty greasy boot prints in my vehicle I also had to degrease the steering wheel too and as I said fed a load of miss information not surprised to see a change of staff so regularly. Will not recommend.

31 August 2025

Very friendly and knowledgeable staff offering a excellent experience To the customer and the staff couldn't do enough for me.

29 August 2025

Simple to understand

28 August 2025

Consistently good service

27 August 2025

Good rapport with Service Team at Listers Boston. Always ready to listen and happy to discuss technical matters.

27 August 2025

very good

25 August 2025

Lewis kept me informed at all times on the progress of my vehicle and very kindly arranged for a complementary wash.

20 August 2025

Lewis Machin was courteous and professional regarding the software updates which were not accepted by my vehicle and caused problems with the i-drive system. It cost me £372.00 to get it sorted.

19 August 2025

They did more than was expected and everything was easy to understand.

18 August 2025

A superb team at Boston BMW. and 6 cars later ,the service is to the highest standard .

18 August 2025

The car is in 100% health due to bmw Boston

18 August 2025

Booked us in at very short notice and the communication was very good

17 August 2025

Complete confidence in the work carried out. Free drinks a nice touch whilst waiting.

17 August 2025

Very satisfied. From initial contact to finish I dealt with Lewis Machin who couldn't have done more for me and kept me updated throughout the whole process. He's a real asset to your team!

17 August 2025

Good service and value

14 August 2025

Same as above.

13 August 2025

Acknowledged my complaint and fixed the issue

13 August 2025

Job was done quickly and efficiently

13 August 2025

Kept informed of my vehicle status and looked after with a loan vehicle .

11 August 2025

Lewis is a great communicator.

11 August 2025

First class and friendly service support

10 August 2025

Easy communication from start to Finish.

08 August 2025

Very satisfied

28 July 2025

As above

26 July 2025

They could not have done more to serve my needs.

25 July 2025

Because there always very helpful and professional

25 July 2025

Didn't have a service. MoT

25 July 2025

Spot on and very professional as usual

21 July 2025

Ran to the expected time and I was updated with the progress.

21 July 2025

Friendly receptionist and technician, kept well informed, job done well and on time

21 July 2025

As above

21 July 2025

friendly team, great service

18 July 2025

Hayley was great to deal with and made the experience very seamless!

15 July 2025

Kept in touch with the progress of my car my technician Darren was amazing very good at his job

13 July 2025

Service was good keep up to date with everything

13 July 2025

See response to previous question

12 July 2025

Satisfied

12 July 2025

Simply the best. All aspects of my recent visit were first class. Well done to all.

11 July 2025

Very helpful, friendly and well communicated

11 July 2025

I liked how good Listers are at communicating every step of the process. The staff seem to care about their jobs and the car was very well cared for.

10 July 2025

They fixed the issue and minimised an inconvenience as well as being able to read my requirements.

10 July 2025

Kept me updated and allowed me to be flexible with dropping off/picking up times.

10 July 2025

The staff were great from the lady at the reception to the technician

08 July 2025

All went smoothly. Washed tested and ready at the time stated. This has not always been the case!

06 July 2025

I was well looked after whilst waiting for my car to be serviced m.o.t. And kept informed of the progress throughout

05 July 2025

Very well informed as to work being carried out

03 July 2025

The planning of the work and the helpful discussion made it very easy.

03 July 2025

Service is simply First Class !

01 July 2025

Super customer service.

30 June 2025

Again great team and Lewis is great customer service person well done

30 June 2025

My car was checked and any work necessary completed quickly and efficiently.

26 June 2025

Your attention to detail is excellent.

26 June 2025

The problems were sorted efficiently

25 June 2025

Service excellent Video really helpful Mechanic very professional Great to see all about the car

24 June 2025

Everything had been resolved to a high standard.

23 June 2025

Good

23 June 2025

Dealership were great. BMW themselves very disappointing.

18 June 2025

Looked after very well.

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