About Your Local BMW Retailer

01205 350000

OUR CUSTOMER REVIEWS

SALES

4.5

SERVICE

4.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

154 ratings and 61 comments received in the last 90 days.

02 July 2024

All worked out smoothly and overall great experience

30 June 2024

Swift changeover with Dominic. The tech guy Dan was super knowledgeable.

26 June 2024

Dominic, Richard and Daniel were fantastic

25 June 2024

Dan was very helpful throughout the whole process and made the purchase trouble free

17 June 2024

Excellent communication and service from Emily Ball throughout sales process. The talk through of console features before driving away was exceptional too

30 May 2024

The team helped with all my questions and set up

27 May 2024

Emily Ball was very supportive through the purchasing process, and kept us up to date..

20 May 2024

Everything went smoothly from initial visit to discuss purchase to the delivery of the new vehicle last week

01 May 2024

Great team. The sales team (Adam Lester) at Listers Boston was very helpful & informative of the vehicle i purchased & he was always on the end of the telephone for any information or updates i required.

27 April 2024

Kept informed throughout, nothing was too much trouble.

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21 July 2024

Very professional service.

21 July 2024

All completed on time as outlined at the reservation stage

21 July 2024

Very satisfied

21 July 2024

Great people

21 July 2024

Make you feel like you are part of the family

20 July 2024

Great service reception staff

19 July 2024

Unable to upgrade satnav data after being requested to do so. Second occurrence of the same problem. Failure to report damage to trim.

19 July 2024

This is all due to the excellent service provided by Dan Willard (Sales Executive). Dan was super attentive, professional, kept us informed and updated and ensured that in the end we got the car that we had been eagerly awaiting for.

18 July 2024

Staff are always very helpful and friendly while also being very professional

15 July 2024

Very efficient and friendly staff. Great service with no fuss.

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15 July 2024

Service provided was second to none.

15 July 2024

Lovely staff

14 July 2024

Very helpful and explained everything relevant

14 July 2024

Very satisfied, easy to book my car in for a recall repair. I couldn't get a courtesy car initially but in the end I was provided with one which was a great help. Car was also washed and hoovered.

13 July 2024

The staff were good from start to finish.Told me everything I needed to know. Sorted a car out for me to borrow. Nice car bit low down but very smart.

12 July 2024

The service experience was exceptional from start to finish and was kept informed throughout by the helpful Teigh Sesstein.

11 July 2024

Service was to a high standard

09 July 2024

The experience is first class.

09 July 2024

Stewart your service personnel kept me up to date with my repairs and service while the vehicle was at the garage.

08 July 2024

I've had very fair treatment from my dealer in general and overall I'm very satisfied. I find the staff very helpful and answer my queries without rushing me if there are things I don't understand. Any issues are resolved by negotiation.

02 July 2024

All staff are friendly but the prices of services are crazy

01 July 2024

I was particularly impressed with my customer representative on this visit. She was very polite, courteous and professional.

01 July 2024

The catered for my needs at that time. This is my go to BMW place for Cars.

01 July 2024

My car was booked in for a recall item and I was able to have a replacement tyre fitted during the same visit at a very competitive price and a complementary wash and vacuum were included.

30 June 2024

Again, great service received. Even when i was left in reception for over thirty minutes when my car was ready, they were very apologetic.

29 June 2024

A discount was applied on payment.

25 June 2024

positive - received a quick booking Negative - error, message returned next day

25 June 2024

They found the issue and dealt with it promptly

24 June 2024

Listers at Boston have improved a lot. They appear to value me as a customer. Well they make me feel valued. From the call to book the car in to the delivery back to me all went well.

21 June 2024

All sorted out and on time

20 June 2024

Everything was done as stated & slightly cheaper than the wuoted price. A nice loan car was provided to.

20 June 2024

Staff pleasant, and everything ran perfectly

20 June 2024

Prompt, efficient service, clearly explained and a good price AND a clean car

20 June 2024

Could not have been any better very helpful knowledgeable staff.

13 June 2024

Great job

12 June 2024

Very satisfied with my service visit.

10 June 2024

Have sent few emails with all the issues, but nobody has contacted me, to resolve them.

09 June 2024

I first class service

31 May 2024

Always a pleasure. I drive past 2 dealers and take over an hr travel to use them. The people make the difference

29 May 2024

They understood my problem and were prompt in resolving it.

29 May 2024

After an unfortunate breakdown with my vehicle, Lewis and Joe surpassed all of my expectations with the exceptional service I received in sorting out my repairs and hire car requirements. Also and thank you to Adam (Sales)

28 May 2024

Only (slight) problem was that courtesy car had not been returned by previous user but staff were very efficient in dealing with the situation.

25 May 2024

I was kept informed as to what was happening with my vehicle & they explained everything to me.

23 May 2024

I am completely satidfied the coffee is good and friedly staff

20 May 2024

Done what was asked.

19 May 2024

No unnecessary work undertaken, problem resolved

15 May 2024

Listers really look after me and if Listers closed I would probably look to move brand.

14 May 2024

Quick and simple booking in. Great communication from reception and servicing staff.

11 May 2024

Very good service

01 May 2024

Efficient service from technicians and service advisor.

30 April 2024

Whilst the main reason for the recall was not carried out it was fully explained to me that you were waiting for the parts to arrive and would then contact me to arrange a date for the work to be done.

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