OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
152 ratings and 90 comments received in the last 90 days.
25 May 2025
6 stars As above
16 May 2025
Adam Lester was a pleasure to work with. He is trustworthy, reliable, friendly and professional.
07 May 2025
I was well looked after by both sales people
05 May 2025
Outstanding, could not fault any aspect, staff incredibly friendly nothing too much trouble
04 May 2025
Dan looked after us all the way through and made sure we were well informed
30 April 2025
Brilliant experience throughout
30 April 2025
I didn't receive replies to emailed queries from sales executive or from an eat request for paper copies of documents. I feel before sales was more focused than after sales
30 April 2025
My Daughter and I bought a car each, and the experience was amazing thanks to all the staff at Boston Listers BMW & BMW Mini.
29 April 2025
I feel that I always put Adam at Listers Boston under pressure to get the best deal. He's never let me down yet
08 June 2025
Problem was rectified
08 June 2025
Friendly staff as soon as you enter dealership.
07 June 2025
Took so long for basic diagnostic test and repair to be done and high price.
03 June 2025
The whole process was straight forward & efficiently handled by the service advisor Hayley Garner. The video healthcheck provided good, detailed information.
28 May 2025
All the staff were nice, very helpful and put me at ease.
27 May 2025
All went very smoothly, on time
25 May 2025
From making my appointment, everything went smoothly. The car was picked up and returned as agreed. The members of staff who I apoke with were friendly and proffesional.What more could I as for.
22 May 2025
As above
21 May 2025
Well looked after & kept informed
19 May 2025
Prompt, polite, car ready on time
30 May 2025
Emily was fabulous from the initial phone conversation through all the emails, the negotiations, test drive, collecting me from the train station and handover of the car. I told Emily that although I'm 60 miles away, my next BMW will be through them.