OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
131 ratings and 78 comments received in the last 90 days.
30 May 2025
Emily was fabulous from the initial phone conversation through all the emails, the negotiations, test drive, collecting me from the train station and handover of the car. I told Emily that although I'm 60 miles away, my next BMW will be through them.
25 May 2025
6 stars As above
16 May 2025
Adam Lester was a pleasure to work with. He is trustworthy, reliable, friendly and professional.
07 May 2025
I was well looked after by both sales people
05 May 2025
Outstanding, could not fault any aspect, staff incredibly friendly nothing too much trouble
04 May 2025
Dan looked after us all the way through and made sure we were well informed
30 April 2025
Brilliant experience throughout
30 April 2025
My Daughter and I bought a car each, and the experience was amazing thanks to all the staff at Boston Listers BMW & BMW Mini.
30 April 2025
I didn't receive replies to emailed queries from sales executive or from an eat request for paper copies of documents. I feel before sales was more focused than after sales
16 June 2025
Fun and Hayley - MVPs
13 June 2025
Please see above answer
13 June 2025
My service co-ordinator was professional, friendly and personable. He kept me informed and helped with all my queries.
13 June 2025
Faultless, no issues
12 June 2025
I was very satisfied with the service at Listers. Hayley our Service Advisor was very helpful throughout the day while our car was being serviced. She was very easy to talk to and provided us with the loan car and was able to answer all our questions
10 June 2025
Efficiency all round
09 June 2025
very happy with work done
09 June 2025
Great service
09 June 2025
Lewis kept me updated and was very professional
08 June 2025
Friendly staff as soon as you enter dealership.
11 June 2025
Despite the car being delivered later than planned, communication, follow up was spot on. The day of collection was smooth running and the handover seamless.