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ABOUT LISTERS BOSTON

Find out more about what we do and our team.

Meet the team

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Andy Worsley

Head of Business
  • Years at the dealership 3
  • Department BMW
  • Hobbies Music, Football

James Chapman

New Car Sales Manager
  • Years at the dealership 6
  • Department Sales
  • Hobbies Golf, Cycling

Dan Scarbro

Retail Manager
  • Years at the dealership 6
  • Department Sales
  • Hobbies Track days, Eating out, Socialising

Nathan Shukla

Retail Manager
  • Years at the dealership 6
  • Department Sales
  • Hobbies Football

Adam Lester

Sales Executive
  • Years at the dealership 5
  • Department Sales
  • Hobbies Football, Cars

Jessica Richardson

Sales Executive
  • Years at the dealership 4
  • Department Sales
  • Hobbies Gym, Baking, Travel

Shaun Callacher

Sales Executive
  • Years at the dealership 3
  • Department Sales
  • Hobbies Football

Nigel Smith

Sales Executive
  • Years at the dealership 2
  • Department Sales
  • Hobbies Classic cars, Motorcycles

Adam Froneman

Sales Executive
  • Years at the dealership 1
  • Years in the industry 12
  • Department Sales
  • Hobbies Cycling, Rugby

Michael Thorpe

Sales Executive
  • Years at the dealership 1
  • Years in the industry 23
  • Department Sales
  • Hobbies Rugby league, Golf

Stone Burton

Sales Executive
  • Years at the dealership >1
  • Department Sales
  • Hobbies Socialising, animals

Amber Yates

Product Genius
  • Years at the dealership 2
  • Department Sales
  • Hobbies Keeping fit, Socialising, Travelling

Tom Dunworth

Trainee Sales Executive
  • Years at the dealership 1
  • Department Sales
  • Hobbies Eating, football

Derek Bailey

Forecourt Administrator
  • Years at the dealership 3
  • Department Sales
  • Hobbies Gym, Martial arts

Lee Sullivan

Service Manager
  • Years at the dealership 3
  • Department Aftersales
  • Hobbies Rugby league, Motorbikes

Darren Matson

Service Team Leader
  • Years at the dealership 3
  • Department Aftersales
  • Hobbies Motorsports, Eating out

Patrick Jones

Service Advisor
  • Years at the dealership 2
  • Department Aftersales
  • Hobbies Cars, Boxing, DIY

Heidi Blackamore

Service Advisor
  • Years at the dealership 2
  • Department Aftersales
  • Hobbies Baking, camping, holidays

Paul Smith

Workshop Controller
  • Years at the dealership 2
  • Department Aftersales
  • Hobbies Playing the guitar, Spending time with the family

Chris Cook

Parts Manager
  • Years at the dealership 2
  • Department Parts
  • Hobbies Holidays, Eating out, Cycling

Chris Noble

Parts Advisor
  • Years at the dealership 12
  • Department Parts
  • Hobbies Football, Guitar, Music

Joseph Daubney

Parts Advisor
  • Years at the dealership 4
  • Department Parts
  • Hobbies Football, Golf, Eating out

Paige Redshaw

Accounts Assistant
  • Years at the dealership 1
  • Department BMW

Gina Henderson

Receptionist
  • Years at the dealership 1
  • Department BMW
  • Hobbies Eating out, Cinema, Socialising

Molly Faulkner

BMW Administrator
  • Years at the dealership <1
  • Department BMW

Lynne Marsh

Receptionist
  • Years at the dealership 6
  • Department BMW
  • Hobbies Eating out

Kirsty Mander

Receptionist
  • Years at the dealership 2
  • Department BMW
  • Hobbies Reading, Shopping, Socialising

Liz Solari

Receptionist
  • Years at the dealership 1
  • Department BMW
  • Hobbies Walking the dogs, Holistic therapies

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

All my issues were addressed.

Service

Charged £118 to remove a stone? Took all day to do it.

Service

Efficient service from Listers. Value for money.

Service

Comfortable waiting area, professional service

Service

Trouble free process

Service

The team, highlighted all the problems I did not foresee with my vehicle and either rectify them or highlighted them for future repair.

Service

As above . Continuity of high standard

Service

My problem was rectified within 48 hours

Service

Instant response to my question.

Service

I had booked my car in to have the brake fluid changed under warranty. I also asked if they would fit a set of BMW roof bars that I had purchased from Listers. All done and no charge for fitting the roof bars plus a great car wash??

Service

everything done as required, on time.

Service

Didn't feel that they were trying to spend my money unnecessarily. I had a bad experience with Mercedes who were always trying to find things which weren't strictly needed.

Service

When booking the service, I queried the fact that Ad Blue should not be added as I could purchase myself for a fraction of the price. I was told that nothing would be done without my approval and I would be contacted first. This didn't happen.

Service

Great service from start to finish

Service

Had to wait 20mins to be seen after I was greeted by reception. It’s a nice touch that you have drinks for little ones

Service

We took the car in early Friday am. It still wasn’t ready Monday at 5. We had no car over the weekend. Tyres were changed and we have a warning on our Sat Nav saying take it in to BMW. We asked for Sat Nav update. I don’t think this has been done

Service

Quite happy.

Service

As per my previous answer.

Service

Pattrick at Boston BMW has been extremely helpful

Service

Very pleased, from the start Mr P Jones was very helpful and full of information about the service my car was booked in for.

Service

Patrick was extremely helpful and attentive.

Service

Couldn’t leave car in the morning, needed to take time out of work during the day to see the service advisor as it is appointment only !Asked to have the alloys checked as they are corroded and they just replaced the centre caps ! need to re book.

Service

Friendly, helpful, efficient service.

Service

very well looked after

Service

All went well good price.

Service

Disappointed that it took three visits to BMW before the technicians identified the problem - and fitted new solenoid part to automatic gears. Therefore overall cost could have been halved and saved me £500.

Service

Patrick was extremely good and updating on progress of my vehicle and kept me fully informed the entire time.

Service

Car was booked in for replacement brake fluid. I was told it would be one and a half hours and it was. I was not kept waiting.

Service

I was very satisfied with Listers at Boston service

Service

Slow service when dropping the car off. Despite booking an early appointment, I had to wait almost 25 minutes to be seen, making me late for work. Disappointing.

Service

Helpful and listened and the vehicle always clean

Service

They have communicated all of the way along and were extremely helpful.

Service

1000 % satisfied

Service

They went above and beyond to sort my problem

Service

Lister boston called me in the best time they worked Round my tight schedule and service resolved the problem

Service

Everything was completed well and there were no problems. The only slight issue was that, although I was offered cleaning of my vehicle, the standard to which it was cleaned was very poor on the exterior.

Service

Very good service

Service

Because you asked me to

Service

Very professional and efficient nothing too much trouble.

Service

No problems

Service

Car dropped off and collected, work completed same day as agreed

Service

No hassle service in changing the airbag. They also voluntarily valeted my car and performed an “undercarriage check”, all at no cost to me.

Service

Patrick handled the whole process brilliantly. Thank you. Spoke about potential next models so will see if any follow up.

Service

Staff are so friendly and helpful.

Service

No issues, would be nice to get a courtesy round of golf though at Spalding given the sponsorship whilst waiting like other dealerships do.

Service

Friendly/Efficient service

Service

Everything was as expected and the car got a wash too!

Service

Friendly and welcoming, Darren in service knew I was on a tight schedule and sorted my car straight away. Couldn't ask for more.

Service

Courteous service , offered courtesy car straight away , no long wait , explained warranty system to me , offered to have car collected next time and dealt with BMW UK for me

Service

Very happy, everyone really helpfulI’ve already answered this question, not quite sure why the survey won’t accept it.

Service

As above, they went over and above board for me.

Service

All staff especially darren were extremely helpful and did all they could to make it an easy and pleasant experience

Service

The staff, the receptionists, sales people, mechanics are all friendly and professional.

Service

very happy, everything as should be

Service

Great service and great communication

Service

All done in the time specified with no concerns

Service

Prompt on time service as always.

Service

As above! THREE hours to wait for a MOT.....

Service

Service was delivered in timely fashion they are courteous and efficient. what more could you ask of them?

Service

Welcoming, polite , comfortable environment to wait in ,refreshments provided , a member of staff kept me updated with information in a friendly manner , I would highly recommend Listers to my family and friends .

Service

I can arrange a date to suit myself, not kept waiting when I dropped my car off and was given a car to use for the dayContacted when my car was ready for collection, the service was explained in full

Service

My service advisor was very accommodating and went above and beyond expectations

Service

Friendly and helpful staff

Service

Friendly, expeditious and efficient customer management from the service department.

Service

Great service with no problems.

Service

They repaired the vehicle quickly and efficiently after I had sought a second opinion as I wasn't happy with the first opinion I received from a competitive BMW dealership.

Service

Very pleased with all aspects of my dealing with the company.

Service

looked after

Service

Very helpful

Service

Very friendly, easy to book in and offered a convenient time which wasn't too far in the future.

Service

very attentive, friendly staff.

Sales

The ease of transaction

Sales

I felt looked after from end to end

Sales

Treated very well. was kept up to date about car delivery date by Shaun

Sales

Adam Lester informed me of an offer that was it in place by bmw to buy a brand new car.the deal was a" no brainer "so I took the offer.

Sales

Friendly and smooth handover

Sales

I didn’t visit the centre as I had the car delivered. That experience was very good though.

Sales

Personal service and a great overall experience

Sales

Comments as above. Stress free.

Sales

There were delays that raised uncertainty but after it all I got my ride

Sales

Listers are always very thorough and professional

Sales

No pushy sales, just genuine customer service, with a smile

Sales

very respectful staff, not rushed .

Sales

Been driving new BMW since 1981 and wouldn’t go anywhere else

Sales

Great service

Sales

People very open, transparent and easily to deal with

Sales

Very easy to talk to staff.

Sales

Efficient handover.