They are very accommodation in all respects. Top marks.

Very High level of professionalism

Faultless friendly customer service

Not the top score, otherwise there is no room for improvement. But very close, certainly well looked after by Holly Walker, swiftly sorting out my issues with the service plan

I thought my car didn't ride correctly but service team disagreed and said car ok Im still not sure whether I agree, I felt they were defending the product and didn't want to agree there was an issue. Might sell car and buy an Audi !

Good communication, and excellent customer service

Accommodating with times and dates. Good customer service

Great Customer Service

Everyone and everything was just what expect from BMW.

Professional in every way.

See above comments.

Still having issues with pressure loss on front tyres after 3 visits.

Once booked in for a fault the dealership kept me informed of progress and were quick to identify the issue.

Wrong tyre ordered by BMW and car had to be kept in workshop for longer than originally advised, hire car provided by BMW rescue, car returned to home address one week after initial incident. Too long for a puncure repair!!

The service that I receive from BMW Boston is always first class and this recent visit was no different. Staff are polite and helpful and the servicing is Always completed efficiently and within the time frame.

Listers Boston were very helpful as the problem lay with the car which had been purchased from Listers Kings Lynn. A rear camera does not work but no one will take responsibility as it is, apparently, an after fit item.

Booked Wait - valeted and safety checked too

No issues. Smooth from start to finish.

The servicing team on the courts teams always seem to have their finger on the pulse and I always get back to you which can't be said the same for others

punctual to collect the car and called with progress updates

Poor communication from start. Wasted my time. Spoke with service manager when I finally collected my car on the second attempt. He asked me to forward my email that I sent to his colleague. Heard nothing back since.

Good Team which listens

Would be better if repairs lasted

Once at Listers I was informed the work was complete and updated on the computer. The car was brought to the front and I paid £865 for the work. I drove home and there was a noise on the car. I found out the front wheels had not been put on properly

See above

As above

Annoying that after spending circa £700 that the car wasn't cleaned inside and out like one the 10 promises highlighted in the office.

Prompt and efficient service

The staff at listers are always friendly and helpful, hence I keep going back.

Delivered on promises and kept me informed throughout the process.

The journey to the dealer could have been better.

I wanted to pick up the car on 1 December to avoid loosing a full months road tax but I was told on 29 Nov that it had already been taxed. I found out that it was not in fact registered until 30 November.

Purchased the car and took delivery just over a week later, all paperwork dealt with and finance sorted to a satisfactory level.

All down to who sold us the cars. We did end up buying two!

Offered drinks, a seat while waiting, nothing was too much trouble