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All my issues were addressed.
Charged £118 to remove a stone? Took all day to do it.
Efficient service from Listers. Value for money.
Comfortable waiting area, professional service
Trouble free process
The team, highlighted all the problems I did not foresee with my vehicle and either rectify them or highlighted them for future repair.
As above . Continuity of high standard
My problem was rectified within 48 hours
Instant response to my question.
I had booked my car in to have the brake fluid changed under warranty. I also asked if they would fit a set of BMW roof bars that I had purchased from Listers. All done and no charge for fitting the roof bars plus a great car wash??
everything done as required, on time.
Didn't feel that they were trying to spend my money unnecessarily. I had a bad experience with Mercedes who were always trying to find things which weren't strictly needed.
When booking the service, I queried the fact that Ad Blue should not be added as I could purchase myself for a fraction of the price. I was told that nothing would be done without my approval and I would be contacted first. This didn't happen.
Great service from start to finish
Had to wait 20mins to be seen after I was greeted by reception. Its a nice touch that you have drinks for little ones
We took the car in early Friday am. It still wasnt ready Monday at 5. We had no car over the weekend. Tyres were changed and we have a warning on our Sat Nav saying take it in to BMW. We asked for Sat Nav update. I dont think this has been done
As per my previous answer.
Pattrick at Boston BMW has been extremely helpful
Very pleased, from the start Mr P Jones was very helpful and full of information about the service my car was booked in for.
Patrick was extremely helpful and attentive.
Couldnt leave car in the morning, needed to take time out of work during the day to see the service advisor as it is appointment only !Asked to have the alloys checked as they are corroded and they just replaced the centre caps ! need to re book.
Friendly, helpful, efficient service.
very well looked after
All went well good price.
Disappointed that it took three visits to BMW before the technicians identified the problem - and fitted new solenoid part to automatic gears. Therefore overall cost could have been halved and saved me £500.
Patrick was extremely good and updating on progress of my vehicle and kept me fully informed the entire time.
Car was booked in for replacement brake fluid. I was told it would be one and a half hours and it was. I was not kept waiting.
I was very satisfied with Listers at Boston service
Slow service when dropping the car off. Despite booking an early appointment, I had to wait almost 25 minutes to be seen, making me late for work. Disappointing.
Helpful and listened and the vehicle always clean
They have communicated all of the way along and were extremely helpful.
1000 % satisfied
They went above and beyond to sort my problem
Lister boston called me in the best time they worked Round my tight schedule and service resolved the problem
Everything was completed well and there were no problems. The only slight issue was that, although I was offered cleaning of my vehicle, the standard to which it was cleaned was very poor on the exterior.
Very good service
Because you asked me to
Very professional and efficient nothing too much trouble.
Car dropped off and collected, work completed same day as agreed
No hassle service in changing the airbag. They also voluntarily valeted my car and performed an undercarriage check, all at no cost to me.
Patrick handled the whole process brilliantly. Thank you. Spoke about potential next models so will see if any follow up.
Staff are so friendly and helpful.
No issues, would be nice to get a courtesy round of golf though at Spalding given the sponsorship whilst waiting like other dealerships do.
Everything was as expected and the car got a wash too!
Friendly and welcoming, Darren in service knew I was on a tight schedule and sorted my car straight away. Couldn't ask for more.
Courteous service , offered courtesy car straight away , no long wait , explained warranty system to me , offered to have car collected next time and dealt with BMW UK for me
Very happy, everyone really helpfulIve already answered this question, not quite sure why the survey wont accept it.
As above, they went over and above board for me.
All staff especially darren were extremely helpful and did all they could to make it an easy and pleasant experience
The staff, the receptionists, sales people, mechanics are all friendly and professional.
very happy, everything as should be
Great service and great communication
All done in the time specified with no concerns
Prompt on time service as always.
As above! THREE hours to wait for a MOT.....
Service was delivered in timely fashion they are courteous and efficient. what more could you ask of them?
Welcoming, polite , comfortable environment to wait in ,refreshments provided , a member of staff kept me updated with information in a friendly manner , I would highly recommend Listers to my family and friends .
I can arrange a date to suit myself, not kept waiting when I dropped my car off and was given a car to use for the dayContacted when my car was ready for collection, the service was explained in full
My service advisor was very accommodating and went above and beyond expectations
Friendly and helpful staff
Friendly, expeditious and efficient customer management from the service department.
Great service with no problems.
They repaired the vehicle quickly and efficiently after I had sought a second opinion as I wasn't happy with the first opinion I received from a competitive BMW dealership.
Very pleased with all aspects of my dealing with the company.
Very friendly, easy to book in and offered a convenient time which wasn't too far in the future.
very attentive, friendly staff.
The ease of transaction
I felt looked after from end to end
Treated very well. was kept up to date about car delivery date by Shaun
Adam Lester informed me of an offer that was it in place by bmw to buy a brand new car.the deal was a" no brainer "so I took the offer.
Friendly and smooth handover
I didnt visit the centre as I had the car delivered. That experience was very good though.
Personal service and a great overall experience
Comments as above. Stress free.
There were delays that raised uncertainty but after it all I got my ride
Listers are always very thorough and professional
No pushy sales, just genuine customer service, with a smile
very respectful staff, not rushed .
Been driving new BMW since 1981 and wouldnt go anywhere else
People very open, transparent and easily to deal with
Very easy to talk to staff.