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ABOUT LISTERS BOSTON

Find out more about what we do and our team.

Meet the team

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Andy Worsley

Head of Business
  • Years at the dealership 4
  • Department BMW
  • Hobbies Music, Football

James Chapman

New Car Sales Manager
  • Years at the dealership 6
  • Department Sales
  • Hobbies Golf, Cycling

Steve Marshall

Used Car Sales Manager
  • Years at the dealership 9
  • Department Sales
  • Hobbies Football

Nathan Shukla

Retail Manager
  • Years at the dealership 6
  • Department Sales
  • Hobbies Football

Ryan Goymer

Retail Manager
  • Years at the dealership 3
  • Department Sales
  • Hobbies Mountain biking, Squash

Adam Lester

Sales Executive
  • Years at the dealership 5
  • Department Sales
  • Hobbies Football, Cars

Jessica Richardson

Sales Executive
  • Years at the dealership 4
  • Department Sales
  • Hobbies Gym, Baking, Travel

Nigel Smith

Sales Executive
  • Years at the dealership 2
  • Department Sales
  • Hobbies Classic cars, Motorcycles

Stone Burton

Sales Executive
  • Years at the dealership <1
  • Department Sales
  • Hobbies Socialising, animals

Lauren Issitt

Sales Executive
  • Years at the dealership <1
  • Department Sales
  • Hobbies Eating out, Walking the dog

Gytis Zubrickas

Sales Executive
  • Years at the dealership <1
  • Department Sales

Amber Yates

Product Genius
  • Years at the dealership 2
  • Department Sales
  • Hobbies Keeping fit, Socialising, Travelling

Tom Dunworth

Trainee Sales Executive
  • Years at the dealership 1
  • Department Sales
  • Hobbies Eating, football

Derek Bailey

Forecourt Administrator
  • Years at the dealership 3
  • Department Sales
  • Hobbies Gym, Martial arts

Lee Sullivan

Service Manager
  • Years at the dealership 3
  • Department Aftersales
  • Hobbies Rugby league, Motorbikes

Darren Matson

Service Team Leader
  • Years at the dealership 3
  • Department Aftersales
  • Hobbies Motorsports, Eating out

Joe Sheryn

Service Advisor
  • Years at the dealership <1
  • Department Aftersales
  • Hobbies F1, Frog collector

Kirsty Mander

Service Advisor
  • Years at the dealership 2
  • Department Aftersales
  • Hobbies Reading, Shopping, Socialising

Paul Smith

Workshop Controller
  • Years at the dealership 2
  • Department Aftersales
  • Hobbies Playing the guitar, Spending time with the family

Chris Cook

Parts Manager
  • Years at the dealership 2
  • Department Parts
  • Hobbies Holidays, Eating out, Cycling

Chris Noble

Parts Advisor
  • Years at the dealership 12
  • Department Parts
  • Hobbies Football, Guitar, Music

Luke Crowley

Parts Advisor
  • Years at the dealership <1
  • Department Parts

Gina Henderson

Receptionist
  • Years at the dealership 1
  • Department BMW
  • Hobbies Eating out, Cinema, Socialising

Molly Faulkner

BMW Administrator
  • Years at the dealership <1
  • Department BMW

Jen Talbot

Receptionist
  • Years at the dealership <1
  • Department BMW

Lynne Marsh

Receptionist
  • Years at the dealership 6
  • Department BMW
  • Hobbies Eating out

Liz Solari

Receptionist
  • Years at the dealership 1
  • Department BMW
  • Hobbies Walking the dogs, Holistic therapies

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The servicing team on the courts teams always seem to have their finger on the pulse and I always get back to you which can't be said the same for others

Service

Once at Listers I was informed the work was complete and updated on the computer. The car was brought to the front and I paid £865 for the work. I drove home and there was a noise on the car. I found out the front wheels had not been put on properly

Service

See above

Service

As above

Service

Annoying that after spending circa £700 that the car wasn't cleaned inside and out like one the 10 promises highlighted in the office.

Service

Prompt and efficient service

Service

The staff at listers are always friendly and helpful, hence I keep going back.

Service

Pleasant and well informed member of staff, very polite.

Service

The service staff, especially Joe, were very helpful and polite. I was impressed with the flexible availability of appointments. A courtesy car was provided while mine was in service.

Service

It would have been impossible for them to have been any better under the circumstances.

Service

Always keep me on the road, never had a bad word to say about them

Service

The service was completed on time and at a reasonable cost .

Service

The problem with our brand new car is still a problem

Service

Service team did not realise I had warranty on this vehicle.

Service

My service was really only for an oil change on a Saturday that took on a sit and wait appointment over three hours this is an extremely long amount of time for this type of service had I have known this I would not have wasted half of my Saturday.

Service

Not enough characters available to explain. Tried twice without success.

Service

Very efficient and thorough & great customer service with the use of an alternative car at short notice.

Service

My car needed an MOT, unfortunately it failed. A spare part was required and this was ordered and fitted with minimal fuss and downtime.

Service

Friendly and efficient.

Service

Always a pleasant experience with confidence

Service

Staff were excellent great job

Service

Exceptional service and customer service.

Service

As usual, exemplary service from Boston BMW staff

Service

Stuart was excellent not pushy and very helpful - a relaxed and comfortable manner

Service

Up against Sopers who are first rate, didn't get my promised call back twice as to busy but car done in good time and informed when ready.

Service

Waiting time!

Service

Helpful assistance always provided, although timescales and cleanliness of valet was not good. This was probably due to the following days promotion.

Service

They put right swiftly what had gone wrong and restored my faith in Listers. Please thank both Darren and Joe personally as they are a true credit to your business.

Service

I didnt recieve a call when I was told I would and was left waiting 40 minutes when I was told 5.

Service

Waiting time to take keys for service too long. Twice asked during process if I would Ilike my car washed and hoovered. Was handed keys on collection and found the car was still dirty despite being told was fully ready. Poor reflection on the staff.

Service

I like the Boston franchise, have purchased 3 vehicles there in the last 2 years and always have them serviced there due to the service I recieve.

Service

I didn't feel pressured or rushed

Service

I was kept informed at all relevant times and the service team treat me like a human being, unlike some dealerships that look down their nose at you. Good explanation of work carried out as well.

Service

I called in and they checked my tyre pressures while I had a coffee

Service

Did everything that was asked, called a couple of times to let me know progress and when the car was ready

Service

Although the cost incurred was high I am delighted with how the car now feels and handles.

Service

They are very friendly, extremely helpful and talk to you in a down to earth manner.

Service

Friendly service

Service

Service was completed. Some damage inside the radiator grill was pointed out that can only have been present when I bought the car, so was missed on the approved used program checks. I'm still awaiting a call back as to how it was missed and when it

Service

Unfortunately after receiving the car, there was 272 miles on the car which I was not informed about as I was told the car was brand new. Secondly we asked about the BMW having a proper parking camera, but when we got the car this was not the case.

Sales

BMW Boston gave me by far the best deal on the new car. They were also really friendly and helpful and I never felt pressured into anything.

Sales

Both Adam the salesman and his assistant Tom were very attentive to my needs and very knowledgable about the car

Sales

Sales person Emily Dennis was a delight to deal with.

Sales

See answer 1.

Sales

Completely satisfied up until I saw the car and realised BMW had built the wrong car! All the more baffling when my supposedly M Sport had parts from a X Line and it wasn't a 2020 car but a 2019 model with the old interior. New car arriving at Xmas!

Sales

Adam and Tom and Ryan all very professional and super helpful

Sales

Great patience of the staff at Boston when my Bank decided I was being subjected to a fraud! Finance people at BMW Finance offered to remain past their closing time to ensure the payment went through. Very impressive performance which I appreciated.

Sales

Stone pull out all the stops to find us a car in under a week

Sales

Your staff couldn't have been more helpful.